Turn business events into reliable customer notifications.
A payment falls due, a policy nears renewal, an order ships. Renotify decides who to tell, checks they can be contacted, picks the channel that reaches them, and shows you what happened next.
14-day trial with messaging credit included.
- SMS
No new messages
Important messages still depend on someone remembering to send them.
Reminders live in spreadsheets, scripts and a colleague’s phone. When one fails, nobody finds out until the customer misses a payment, a renewal or an appointment.
Manual and fragile
Someone exports a list and hits send. Holidays, sick days and staff changes break it.
One channel, many misses
A number that isn’t on WhatsApp, an email in spam. It counts as sent; the customer never sees it.
No idea what worked
Did it arrive? Did they read it? Did they pay? Without answers you can’t improve it, or prove it.
One engine for every customer notification.
Automate
Events from your systems start the right workflow. Nobody presses send.
Route
If WhatsApp can’t reach someone, SMS or email takes over automatically.
Deliver
Consent is checked before every send.
Prove outcomes
See who paid, renewed or booked, and which message got them there.
Start from a workflow that already works.
Messages for every channel, sensible timing, and a goal that stops the reminders once the customer acts.
Channels, in the order they are tried: WhatsApp SMS Email
Remind customers before and after a payment is due, and stop the moment they pay.
Use this recipe →Channels, in the order they are tried: WhatsApp Email SMS
Reach policyholders 14 and 3 days before renewal, on the channel they actually read.
Use this recipe →Channels, in the order they are tried: WhatsApp SMS
Confirm every booking and remind patients the day before, with an easy way to reschedule.
Use this recipe →Channels, in the order they are tried: WhatsApp Email
Tell customers their order is on the way, with tracking, the moment it ships.
Use this recipe →Channels, in the order they are tried: WhatsApp SMS
Let customers know their delivery is today so fewer parcels come back.
Use this recipe →Channels, in the order they are tried: WhatsApp SMS
Deliver one-time codes on WhatsApp, falling back to SMS within a minute if needed.
Use this recipe →Know what happened after every notification.
Every customer has one timeline: the event, the channel that reached them, whether they read it, what they replied and what they did next.
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Delivery intelligence. Failures grouped by cause, each with what to do about it.
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Fallback you can count. How many customers SMS or email reached after WhatsApp couldn’t.
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Outcomes, not opens. Payments, renewals and bookings credited to the message that led to them.
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Renewal date is 7 days away Event
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WhatsApp reminder delivered Message
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Customer opened the renewal link Click
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Policy renewed Outcome
Channels are delivery methods, not separate products.
Write a notification once. Renotify adapts it to each channel and uses the next one when the first can’t get through. We run the provider accounts, so there are no API keys to manage.
Approved templates, rich replies and read receipts, on your own business number.
SMS
Reaches every phone, priced per country and by message length.
From your own domain, with one-click unsubscribe handled for you.
Built for businesses whose customers can’t miss a message.
Insurance
Policy renewal reminders and premium payment reminders
Learn more →Finance
Payment due and overdue reminders and account and card alerts
Learn more →Healthcare
Appointment reminders and confirmation and reschedule requests
Learn more →Ecommerce
Order confirmations and shipping and delivery updates
Learn more →A flat plan, plus the messages you send.
A flat plan covers workflows, recipes, the inbox, integrations and analytics. Messages come from a prepaid balance at per-country prices that fall as your volume grows.
Every plan includes WhatsApp, SMS and email, with fallback and delivery tracking.
See pricing and message ratesQuestions, answered.
Is Renotify a bulk messaging tool?
No. Campaigns are there when you need them, but Renotify is built for the notifications your business depends on: reminders, renewals, updates and verifications, triggered by what happens in your systems.
Do I need a WhatsApp Business account or an SMS provider?
No. You connect WhatsApp by signing in with Meta, or pick an SMS number, on a secure page. We run the provider accounts.
How do my systems send events?
Connect Shopify in a few clicks, point any tool that can call a webhook at Renotify, or post events to our REST API from anything else. Each event can create or update the customer it is about.
Can I use Renotify from Claude or ChatGPT?
Yes. Connect Claude, ChatGPT, Cursor or another MCP-capable assistant by signing in, and ask it why a message failed, how delivery is going or who is waiting for a reply. Anything that reaches a customer shows you the recipients and cost first, and waits for your yes.
How do you handle consent?
Consent is tracked per contact and channel. Marketing needs a yes; anyone can opt out by replying STOP or with one click in email, and that is respected everywhere.
Send your first automated notification today.
Try any plan free for 14 days with messaging credit included. Pick a recipe, connect WhatsApp or SMS, and watch the first message arrive on your own phone.